Effective Date: 1/1/2025
Last Updated: 11/4/2025
At Riverwalk Psychiatry, your privacy is our priority. When you submit your information through our Facebook lead form, we want you to feel confident that your data is handled with care, respect, and in full compliance with applicable laws.
What Information We Collect
When you complete our form, we may collect:
Your name
Email address
Phone number
How We Use Your Information
We use the information you provide to:
Contact you to schedule an appointment
Answer your questions or concerns
Provide information about our services
Improve our outreach and care offerings
We do NOT use your information for automated decision-making or profiling.
How We Protect Your Information
We follow strict security protocols to protect your data, including:
Secure data storage and access controls
Limiting access to authorized personnel only
Regular audits and compliance checks
We comply with HIPAA and other relevant privacy regulations to ensure your health information is safeguarded.
Sharing Your Information
We do NOT sell or rent your personal information. We may share it only:
With authorized staff for scheduling and care coordination
With third-party service providers who help us manage communications (e.g., email or CRM platforms), under strict confidentiality agreements
As required by law or regulation
Your Rights
You have the right to:
Request access to your personal data
Ask us to correct or delete your information
Withdraw consent at any time
To exercise these rights, contact us at: 509-907-4693